Fast Quote Request
Enterprise application: CRM
What is the difference between a normal company and good company from point of customer's view? Amount of employees? Or maybe the actual revenue? Nope. Don't think so. The most important factors are the quality of service/goods provided and customer service. It's logical, that the customer will come back to you if he was treated well last time. As the business owner you will ask: how can I make the relations with my customers better? The answer can be found in Client Relationship Management system.
What's in it for me?
Having this system connected to your business will allow you to create a substantial database of the users and track all their activity. You will no longer miss the calls that should be made to the client, you will not forget to send them the congratulations email when they have a birthday etc. Sugar CRM will help you to manage all this information and increase the customer loyalty.
- Streamlined sales and marketing processes
- Higher sales productivity
- Added cross-selling and up-selling
- Improved service, loyalty, and retention
- Increased call center efficiency
- Higher close rates
- Better profiling and targeting
- Reduced expenses
- Increased market share
- Higher overall profitability
- Marginal costing