Sugar, the market leading commercial open source CRM application, delivers a feature-rich set of business processes that enhance marketing effectiveness, drive sales performance, improve customer satisfaction and provide executive insight into business performance. Supported by deep collaboration and administration capabilities that adapt to how your company operates, Sugar is delighting customers of all sizes across a broad range of industries.
Why Sugar?
Sugar Enterprise furthers the high standards set by the open source community around the world. Unlike most proprietary CRM offerings, Sugar Enterprise is natively built on the pure Open Source LAMPS platform: Linux or Windows, Apache or IIS, MySQL, PHP, and SugarCRM.
Among the main advantages of the SugarCRM system you can find:
- Simplicity – Drive user uptake and effectiveness with an intuitive, Web-based user interface that's unified across CRM solutions – delivering deep CRM software capabilities uniquely tailored for business users.
- Flexible Deployment Options - SugarCRM offers flexible and automated deployment ways to facilitate your workflow.
- Comprehensiveness – Provide an exceptional and consistent customer experience with front-office capabilities for all channels across marketing, sales, and service.
- Improved response to customer queries – every customer is dealt within the centralized system which enables you to react quickly to each client’s request.
- Reduced operating costs – simple to manage system that will enable you to reduce your cost for communication and for managerial personnel.
- Advanced analysis – Good CRM analytics will let you slice and dice your CRM data to answer important questions:
- Which customers are highly profitable? Which customers are most loyal?
- Which sales representative has the best lead conversion rate?
- Is it better to get any new customer, no matter how small, and up-sell later or are small customers largely unprofitable?
Make your business function much more effectively with our CRM system.